Information and Assistance Unit
The DWC Information and Assistance Unit provides information and assistance to employees, employers, labor unions, insurance carriers, physicians, attorneys and other interested parties concerning rights, benefits and obligations under California's workers' compensation laws. The unit plays a major role in reducing litigation before the Workers' Compensation Appeals Board (WCAB) and is often the first DWC contact for injured workers.
- Workers' compensation benefits - Overview of benefits, including currents rates, available for injured workers.
- Fact sheets and guides for injured workers - Answers to frequently asked questions and "how to" guides for forms
- Glossary of workers' compensation terms for injured workers
- Workers' compensation reference materials - Other sources of information on the workers' comp system
- Medical mileage expense form - English/Spanish
- Simplified flow chart for claims process
Contact the Information & Assistance Unit
- By phone at 1-800-736-7401 -- Call during business hours on weekdays to speak to live DWC representative.
- By attending a workshop for injured workers.
- By calling or going in person to a local Information & Assistance Unit office.
| Anaheim 1065 N Link Suite 170 Anaheim CA 92806-2131 (714) 414-1801 |
Oxnard 1901 N Rice Ave Suite 200 Oxnard, CA 93030-7912 (805) 485-3528 |
San Francisco 455 Golden Gate Ave 2nd Floor San Francisco, CA 94102-7014 (415) 703-5020 |
| Bakersfield 1800 30th St Suite 100 Bakersfield, CA 93301-1929 (661) 395-2514 |
Pomona 732 Corporate Center Dr. Pomona, CA 91768-2653 (909) 623-8568 |
San Jose 224 Airport Parkway Suite 600 San Jose, CA 95110-3718 (408) 277-1292 |
| Fresno 2550 Mariposa Mall Room 5005 Fresno, CA 93721-2219 (559) 445-5355 |
Redding 250 Hemsted Dr. 2nd Floor, Suite B Redding, CA 96002- 9040 (530) 225-2047 |
San Luis Obispo 4740 Allene Way Suite 100 San Luis Obispo, CA 93401-8736 (805) 596-4159 |
| Lodi 3021 Reynolds Ranch Pkwy, Suite 130 Lodi, CA 95240-6936 209-948-7759 |
Riverside 3737 Main St. Room 300 Riverside, CA 92501-3337 (951) 782-4347 |
Santa Ana 2 MacArthur Place Suite 600 Santa Ana, CA 92707-7704 (714) 942-7576 |
| Long Beach 1500 Hughes Way Suite C203 Long Beach, CA 90810 (424) 450-2565 |
Sacramento 160 Promenade Circle Suite 300 Sacramento, CA 95834-2962 (916) 928-3158 |
Santa Barbara 130 E Ortega St. Santa Barbara, CA 93101-7538 (805) 568-1295 |
| Los Angeles 320 W 4th St. 9th Floor Los Angeles, CA 90013-1954 (213) 576-7389 |
Salinas 1880 N Main St. Suite 100 Salinas, CA 93906-2037 (831) 443-3058 |
Santa Rosa 50 "D" St. Room 420 Santa Rosa, CA 95404-4771 (707) 576-2452 |
| Marina del Rey 4720 Lincoln Blvd 2nd Floor Marina del Rey, CA 90292-6902 (310) 482-3820 |
San Bernardino 464 W 4th St Suite 239 San Bernardino, CA 92401-1411 (909) 383-4522 |
Van Nuys 6150 Van Nuys Blvd Room 105 Van Nuys, CA 91401-3370 (818) 901-5367 |
| Oakland 1515 Clay St. 6th Floor Oakland, CA 94612-1519 (510) 622-2861 |
San Diego 7575 Metropolitan Dr. Suite 202 San Diego, CA 92108-4424 (619) 767-2082 |
October 2024