Technical Help

If you are experiencing problems with the website, check the following list before contacting the Webmaster:

* Older Version of Browser

You should use one of the following browsers:

  • Microsoft Internet Explorer (IE), version 10.0 or higher. If you are using an older version of this browser, you will need to upgrade it.
  • Google Chrome
  • Microsoft Edge
  • Firefox
  • Apple Safari

* Web Traffic

The website may be experiencing a lot of traffic. Our recommendation: Just be patient and allow complete pages to download before you try clicking any of the links.

* Your Internet Service Provider (ISP)

Your ISP may be experiencing a problem. Try to see if you encounter the same problem with another site (see Web Traffic above).

* Your Modem

Your modem may be too slow to download our web pages, causing the page to timeout before it is completely loaded. You might want to think about upgrading it, since it is also probably causing you problems accessing the web in general.

* Memory

Though our web pages aren't overly large, some do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.

If you need assistance related to DIR Public Works website services, see our Support Center. If you still need assistance, contact the Webmaster.