Frequently Asked Questions

Dept. of Homeland Security (DHS) Frequent Asked Questions

Employment Status

Hours of Work

Guide to COVID-19 Related Frequently Asked Questions

Wages, Deductions, and Tips

Working Conditions

To offer you as much information as possible, our website contains several sources. We recommend that you call your local district office for general information. Please also check other links provided on this site, such as Publications and Forms, which contain information sheets and brochures on many important topics, and the “Filing Claims/Reports” section on our home page. In most cases, you will find an answer to your question. After reviewing all the information at these links, if you still can't find what you need, please email us at

March 2024