Recorded information on workers' compensation: 1-800-736-7401
24 hour information line
The toll-free service is accessible only from a touch tone phone. See below for other information sources.
This automated service assists injured workers, employers and others in understanding California's workers' compensation system, and their rights and responsibilities under the law.
Have a pencil and paper handy to take notes before dialing 1-800-736-7401.
Enter the code to select the language you wish to receive the information:
- [1] English
- [2] Spanish
Enter the quick access code anytime to listen to the corresponding message.
Example: To quickly access "claim filing process" press [9]-[2]-[1].
| 800 line directory | Press for quick access |
| Main menu | 9 |
| [1] Office locations | 91 |
| [2] Injured workers menu | 92 |
| [1] Claim filing process | 921 |
| [2] Benefit descriptions (submenu) | 922 |
| [1] Medical benefits | 9221 |
| [2] Temporary disability benefit | 9222 |
| [3] Permanent disability benefits | 9223 |
| [4] Medical evaluation / qualified medical evaluation process | 9224 |
| [5] Supplemental job displacement benefits | 9225 |
| [6] Death benefits | 9226 |
| [7] Brochure request | 9227 |
| [3] Dispute resolution | 923 |
| [4] Uninsured employers’ fund | 924 |
| [3] Workers' compensation insurer menu | 93 |
| [1] State Compensation Insurance Fund | 931 |
| [2] State disability insurance program | 932 |
| [3] Government longshore harbor worker | 933 |
| [4] Cal/OSHA information | 934 |
| [5] Enforcement of labor standards | 935 |
| [4] Medical provider menu | 94 |
| [1] Official medical fee schedule | 941 |
| [2] Medical legal fee schedule | 942 |
| [3] Qualified medical examiner | 943 |
| [4] Medical provider network application process | 944 |
| [5] Employer or insurer menu | 95 |
| [1] Reporting occupational injuries information | 951 |
| [2] Claim form information | 952 |
| [3] Fill out claim form | 953 |
| [4] Workers' compensation insurance coverage (submenu) | 954 |
| [1] Requirements/penalties | 9541 |
| [2] Premiums and classifications | 9542 |
| [3] Experience modification adjustments | 9543 |
| [4] Rating bureau information | 9544 |
| [5] Self-insurance information | 9545 |
| [7] Employee/contractor discussion | 9546 |
| [6] Report fraud/file complaint information | 96 |
| [7] Hotline updates | 97 |
For additional help, contact your local DWC information and assistance office. The local office is also listed in your telephone directory under State of California, Department of Industrial Relations, Division of Workers' Compensation, or you may call 1-800-736-7401 and use quick access code 91.
May 2011