1. Labor Commissioner's Office

Legislation enacted in 2016 (AB 1978), the Property Services Workers Protection Act, established a registration program for janitorial services employers and biennial “in-person” sexual violence and harassment prevention training requirements. Legislation enacted in 2019 (AB 547) further clarified the sexual violence and harassment prevention training requirements under AB 1978.

New regulations took effect on July 15, 2020, and specify trainer qualifications and establish the frequency, duration, language, literacy level, modes, techniques, content, and documentation of the sexual violence and harassment prevention training requirement for the janitorial services industry. Implementation was delayed due to the COVID-19 pandemic. Due to the easing of government-imposed COVID-19 restrictions, the Labor Commissioner’s Office is lifting the suspension of enforcement of the "in-person" training requirements established by AB 547. The list of qualified organizations is posted on this website as of January 1, 2024. Janitorial employers must begin compliance with the AB 547 training requirements.

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Qualified Organization Application Process

To provide the biennial “in-person” sexual harassment training as a qualified organization, you must submit a Qualified Organization Application (QOA) to the Labor Commissioner's Office. Applications will be reviewed on a rolling basis. The application period for those interested in becoming a qualified organization (QO) is January 1st through June 30th of every year. The second application period for those interested in becoming a qualified organization is July 1st through December 31st of every year.

Application Process:

  • Download and save the QOA. Open the QOA from your saved location and complete the application. Once the QOA is electronically signed, the application will be locked and you will be unable to make further changes.
  • To assist with submission of QOA supporting documents, download and save the attached Appendix. The Appendix includes descriptions of documents and is provided as a tool to assist QO applicants in compiling the QOA’s supporting documentation. The documents described in the Appendix are not intended to be a comprehensive list but rather intended as suggestions to assist all applicants.
  • Organize the supporting documents to correspond with items b. through d. and questions 1 through 7 on the QOA. For example, QOA question No. 1 asks whether the QO has at least 30 qualified peer trainers and requires the applicant to provide a list of 30 qualified peer trainers. When submitting your documents for item No. 1, clearly identify which documents are provided in support of question No. 1, (i.e., a list of the 30 qualified peer trainers). Follow this same format for items b. through d. and questions 2 through 7.
  • The applicant can use any method that identifies what documents correspond with the applicable QOA question (i.e., tabs or dividers). Following these instructions allows the Licensing and Registration staff to process the QOA efficiently and quickly. If you have any questions, please contact DLSEJanitorialService@dir.ca.gov for assistance.
  • Submit your application in pdf format by emailing DLSEJanitorialService@dir.ca.gov or mail to:

    DLSE Licensing & Registration Unit
    1515 Clay Street, Suite 1902
    Oakland, CA 94612

December 2023