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NEWS RELEASE
Release Number: 2020-83
September 30, 2020

Cal/OSHA Issues Citations to Grocery Stores for COVID-19 Violations

Los Angeles—Cal/OSHA has cited five grocery stores in Southern California for failing to protect their employees from COVID-19. The retailers listed below were cited for various health and safety violations including some classified as serious, with proposed penalties ranging from $13,500 to $25,560.

“Grocery retail workers are on the front lines and face a higher risk of exposure to COVID-19,” said Cal/OSHA Chief Doug Parker. “Employers in this industry must investigate possible causes of employee illness and put in place the necessary measures to protect their staff.”

The stores cited for COVID-19 and other safety and health violations include:

Employer Name Industry Worksite Location Inspection
Type
Proposed
Penalties
Ralphs Grocery Culver City Accident-initiated $25,560
*Ralphs Grocery West Hollywood Complaint-initiated $25,120
*Ralphs Grocery Sherman Oaks Referral-initiated $23,700
*Ralphs Grocery Studio City Complaint-initiated $13,500
*Food 4 Less Grocery Los Angeles Complaint-initiated $16,500

*Did not provide physical distance between employees and customers

The grocery stores above, owned and operated by Cincinnati-based Kroger Company, were cited for failing to protect workers from exposure to COVID-19 because they did not update their workplace safety plans to properly address hazards related to the virus.

The Food 4 Less in Los Angeles and Ralphs grocery stores in Studio City, Sherman Oaks and West Hollywood put their workers at risk for serious illness by allowing too many customers in the store, which prevented workers from maintaining at least 6 feet of physical distance.

The Studio City location exposed workers in the cheese department to hazards related to COVID-19 as they did not install physical barriers between employees and customers. Plexiglas or other required barriers were not installed at registers 1-8 at the West Hollywood location.

Cal/OSHA inspectors determined that both the Culver City and West Hollywood locations failed to provide effective training for their employees, including instruction on how the virus is spread, measures to avoid infection, signs and symptoms of infection, and how to safely use cleaners and disinfectants.

The Culver City and Sherman Oaks grocery stores failed to report a worker’s fatal COVID-19 illness at each location. Cal/OSHA learned of the fatality seven days after the worker’s death in Culver City, and six days after the fatality in Sherman Oaks.

Cal/OSHA has created guidance for many industries in multiple languages including videos, daily checklists and detailed guidelines on how to protect workers from the virus. This guidance provides a roadmap for employers on their existing obligations to protect workers from COVID-19.

Cal/OSHA reminds all employers and workers that any suspected cases of COVID-19 must be promptly reported to the local public health department. California employers must also report to Cal/OSHA any serious illness, serious injury or death of an employee that occurred at work or in connection with work within eight hours of when they knew or should have known of the illness.

Cal/OSHA helps protect workers from health and safety hazards on the job in almost every workplace in California. Employers and workers who have questions or need assistance with workplace health and safety programs can call Cal/OSHA’s Consultation Services Branch at 800-963-9424.

Complaints about workplace safety and health hazards can be filed confidentially with Cal/OSHA district offices. Employees with work-related questions or complaints may contact DIR’s Call Center in English or Spanish at 844-LABOR-DIR (844-522-6734).

Contact: Erika Monterroza / Jeanne-Mairie Duval, Communications@dir.ca.gov, (510) 286-1161.