Complaints Received and Citations Issued Covers activities entered in OIS between 1/1/2015 and 6/5/2023

Per California Labor Code 6309(d), the division shall annually compile and release on its internet website data pertaining to complaints received and citations issued. This following provides the required data, while giving additional insights into the validity of the complaints received, as well as the type of citation issued, and initial and current penalties.

CY	# of Complaints Received 1	# of VALID 2 complaints Received	# of Citations 3 Issued 4	Total # of Serious/ Willful/ Repeat Citations Issued 4	Total Initial Penalty	Total Current Penalty
2015	10,843	8,740	17,080	4,097	$37,148,853	$21,583,612
2016	12,027	9,503	20,340	5,023	$49,718,988	$27,465,795
2017	12,835	10,439	20,815	5,026	$59,136,294	$33,163,865
2018	12,040	9,595	20,253	4,697	$58,040,303	$33,158,191
2019	11,698	9,579	18,593	4,685	$51,755,849	$31,770,392
2020	18,042	14,979	13,397	3,155	$36,172,799	$23,245,779
2021	12,111	10,072	11,618	2,998	$42,744,715	$31,522,946
2022	11,817	9,633	13,784	3,001	$37,879,664	$32,577,041

• ¹ Totals may include duplicate employers (ie. 2 employees call in similar complaints for the same employer), invalid complaints, and unprocessed complaints.
• ² A complaint is valid if it alleges a workplace hazard or a violation of a Title 8 Safety Order which has a reasonable basis in fact and does not represent willful harassment of the employer.
• ³ Citation count includes all citation items issued in the specified calendar year. The citations could be a result of a inspection opened the previous calendar year.
• ⁴ Citations may subsequently have been reclassified or deleted as part of a decision by an administrative law judge or a settlement.

Complaints Received by Calendar Year

Citations Issued by Calendar Year

Total Penalties Issued by Calendar Year