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Information and Assistance Unit

The DWC Information and Assistance Unit provides information and assistance to employees, employers, labor unions, insurance carriers, physicians, attorneys and other interested parties concerning rights, benefits and obligations under California's workers' compensation laws. The unit plays a major role in reducing litigation before the Workers' Compensation Appeals Board and is often the first DWC contact for injured workers.

Workers' compensation benefits - Overview of benefits, including currents rates, available for injured workers.
Beneficios de la compensación del trabajador

Fact sheets and guides for injured workers - Answers to frequently asked questions and "how to" guides for forms
Hojas de información y guías para trabajadores lesionados

Glossary of workers' compensation terms for injured workers
Glosario de términos de compensación de trabajadores para trabajadores lesionados

Workers' compensation reference materials - Other sources of information on the workers' comp system
Libros de referencia de compensación de trabajadores

Medical mileage expense form in English/Spanish version - version

Simplified flow chart for claims process
Diagrama simplificado para el proceso de reclamos

Contact the Information & Assistance Unit

  • By phone at 1-800-736-7401 -- For recorded information that helps injured workers, employers and others understand California's workers' compensation system, and their rights and responsibilities under the law.
  • By attending a workshop for injured workers
    Asista a un seminario para trabajadores lesionados
  • By calling or going in person to a local Information & Assistance Unit office:
Anaheim
1065 N. PacifiCenter Drive
Anaheim 92806-2141
(714) 414-1801
Oxnard
1901 N. Rice Ave., Ste. 200
Oxnard, CA 93030-7912
(805) 485-3528
San Francisco
455 Golden Gate Avenue,
2nd floor
San Francisco, CA 94102-7014
(415) 703-5020
Bakersfield
1800 30th Street,
Suite 100
Bakersfield, CA 93301-1929
(661) 395-2514
Pomona
732 Corporate Center Drive
Pomona, CA 91768-2653
(909) 623-8568
San Jose
100 Paseo de San Antonio,
Room 241
San Jose, CA 95113-1402
(408) 277-1292
Eureka
100 "H" Street,
Room 202
Eureka, CA 95501-0481
(707) 441-5723
Redding
2115 Civic Center Drive
Room 15
Redding, CA 96001-2740
(530) 225-2047
San Luis Obispo
4740 Allene Way,
Suite 100
San Luis Obispo, CA 93401-8736
(805) 596-4159
Fresno
2550 Mariposa Mall,
Room 2035
Fresno, CA 93721-2219
(559) 445-5355
Riverside
3737 Main Street,
Room 300
Riverside, CA 92501-3337
(951) 782-4347
Santa Ana
605 W Santa Ana Blvd, Bldg 28
Room 451
Santa Ana, CA 92701-4070
(714) 558-4597
Long Beach
300 Oceangate Street,
Suite 200
Long Beach, CA 90802-4304
(562) 590-5240
Sacramento
160 Promenade Circle,
Suite 300
Sacramento, CA 95834-2962
(916) 928-3158
Santa Barbara
* Satellite office
411 E Canon Perdido Street,
Suite 2
Santa Barbara, CA 93101
(805) 884-1988
Los Angeles
320 W. 4th Street,
9th floor
Los Angeles, CA 90013-1954
(213) 576-7389
Salinas
1880 North Main Street,
Suite 100
Salinas, CA 93906-2037
(831) 443-3058
Santa Rosa
50 "D" Street,
Room 420
Santa Rosa, CA 95404-4771
(707) 576-2452
Marina del Rey
4720 Lincoln Blvd
2nd floor
Marina del Rey, CA 90292-6902
(310) 482-3820
San Bernardino
464 W. Fourth Street,
Suite 239
San Bernardino, CA 92401-1411
(909) 383-4522
Stockton
31 East Channel Street,
Room 344
Stockton, CA 95202-2314
(209) 948-7980
Oakland
1515 Clay Street,
6th floor
Oakland, CA 94612-1519
(510) 622-2861
San Diego
7575 Metropolitan Drive,
Suite 202
San Diego, CA 92108-4424
(619) 767-2082
Van Nuys
6150 Van Nuys Blvd.,
Room 105
Van Nuys, CA 91401-3370
(818) 901-5367

July 2014