Information and Assistance Unit
The DWC Information and Assistance Unit provides information and assistance to employees, employers, labor unions, insurance carriers, physicians, attorneys and other interested parties concerning rights, benefits and obligations under California's workers' compensation laws. The unit plays a major role in reducing litigation before the Workers' Compensation Appeals Board and is often the first DWC contact for injured workers.
Workers' compensation benefits - Overview of benefits, including currents rates, available for injured workers.
Fact sheets and guides for injured workers - Answers to frequently asked questions and "how to" guides for forms
Hojas de información y guías para trabajadores lesionados
Glossary of workers' compensation terms for injured workers
Glosario de términos de compensación de trabajadores para trabajadores lesionados
Workers' compensation reference materials - Other sources of information on the workers' comp system
Libros de referencia de compensación de trabajadores
Medical mileage expense form in English/Spanish version - version
Simplified flow chart for claims process
Diagrama simplificado para el proceso de reclamos
Contact the Information & Assistance Unit:
- By phone at 1-800-736-7401 -- For recorded information that helps injured workers, employers and others understand California's workers' compensation system, and their rights and responsibilities under the law.
- By attending a workshop for injured workers
Asista a un seminario para trabajadores lesionados - By calling or going in person to a local Information & Assistance Unit office:
| Anaheim 1065 N. PacifiCenter Drive Anaheim 92806-2141 (714) 414-1801 |
Oakland 1515 Clay Street, 6th floor Oakland, CA 94612-1519 (510) 622-2861 |
San Diego 7575 Metropolitan Drive, Suite 202 San Diego, CA 92108-4424 (619) 767-2082 |
| Bakersfield 1800 30th Street, Suite 100 Bakersfield, CA 93301-1929 (661) 395-2514 |
Oxnard 1901 N. Rice Ave., Ste. 200 Oxnard, CA 93030-7912 (805) 485-3528 |
San Francisco 455 Golden Gate Avenue, 2nd floor San Francisco, CA 94102-7014 (415) 703-5020 |
| Eureka 100 "H" Street, Room 202 Eureka, CA 95501-0481 (707) 441-5723 |
Pomona 732 Corporate Center Drive Pomona, CA 91768-2653 (909) 623-8568 |
San Jose 100 Paseo de San Antonio, Room 241 San Jose, CA 95113-1402 (408) 277-1292 |
| Fresno 2550 Mariposa Mall, Room 2035 Fresno, CA 93721-2219 (559) 445-5355 |
Redding 2115 Civic Center Drive Room 15 Redding, CA 96001-2740 (530) 225-2047 |
San Luis Obispo 4740 Allene Way, Suite 100 San Luis Obispo, CA 93401-8736 (805) 596-4159 |
| Goleta 6755 Hollister Avenue, Room 100 Goleta, CA 93117-5551 (805) 968-4158 |
Riverside 3737 Main Street, Room 300 Riverside, CA 92501-3337 (951) 782-4347 |
Santa Ana 605 W Santa Ana Blvd, Bldg 28 Room 451 Santa Ana, CA 92701-4070 (714) 558-4597 |
| Long Beach 300 Oceangate Street, Suite 200 Long Beach, CA 90802-4304 (562) 590-5240 |
Sacramento 160 Promenade Circle, Suite 300 Sacramento, CA 95834-2962 (916) 928-3158 |
Santa Rosa 50 "D" Street, Room 420 Santa Rosa, CA 95404-4771 (707) 576-2452 |
| Los Angeles 320 W. 4th Street, 9th floor Los Angeles, CA 90013-1954 (213) 576-7389 |
Salinas 1880 North Main Street, Suite 100 Salinas, CA 93906-2037 (831) 443-3058 |
Stockton 31 East Channel Street, Room 344 Stockton, CA 95202-2314 (209) 948-7980 |
| Marina del Rey 4720 Lincoln Blvd 2nd floor Marina del Rey, CA 90292-6902 (310) 482-3820 |
San Bernardino 464 W. Fourth Street, Suite 239 San Bernardino, CA 92401-1411 (909) 383-4522 |
Van Nuys 6150 Van Nuys Blvd., Room 105 Van Nuys, CA 91401-3370 (818) 901-5367 |
February 2012