Dept. of Industrial Relations logo

Recorded information on workers' compensation: 1-800-736-7401

24 hour information line

The toll-free service is accessible only from a touch tone phone. See below for other information sources.

This automated service assists injured workers, employers and others in understanding California's workers' compensation system, and their rights and responsibilities under the law.

Have a pencil and paper handy to take notes before dialing 1-800-736-7401.

Enter the code to select the language you wish to receive the information:

  • [1] English
  • [2] Spanish

Enter the quick access code anytime to listen to the corresponding message.

Example: To quickly access "claim filing process" press [9]-[2]-[1].

800 line directory Press for quick access
Main menu 9
[1] Office locations 91
[2] Injured workers menu 92
[1] Claim filing process 921
[2] Benefit descriptions (submenu) 922
[1] Medical benefits 9221
[2] Temporary disability benefit 9222
[3] Permanent disability benefits 9223
[4] Medical evaluation / qualified medical evaluation process 9224
[5] Supplemental job displacement benefits 9225
[6] Death benefits 9226
[7] Brochure request 9227
[3] Dispute resolution 923
[4] Uninsured employers’ fund 924
[3] Workers' compensation insurer menu 93
[1] State Compensation Insurance Fund 931
[2] State disability insurance program 932
[3] Government longshore harbor worker 933
[4] Cal/OSHA information 934
[5] Enforcement of labor standards 935
[4] Medical provider menu 94
[1] Official medical fee schedule 941
[2] Medical legal fee schedule 942
[3] Qualified medical examiner 943
[4] Medical provider network application process 944
[5] Employer or insurer menu 95
[1] Reporting occupational injuries information 951
[2] Claim form information 952
[3] Fill out claim form 953
[4] Workers' compensation insurance coverage (submenu) 954
[1] Requirements/penalties 9541
[2] Premiums and classifications 9542
[3] Experience modification adjustments 9543
[4] Rating bureau information 9544
[5] Self-insurance information 9545
[7] Employee/contractor discussion 9546
[6] Report fraud/file complaint information 96
[7] Hotline updates 97

For additional help, contact your local DWC information and assistance office. The local office is also listed in your telephone directory under State of California, Department of Industrial Relations, Division of Workers' Compensation, or you may call 1-800-736-7401 and use quick access code 91.

May 2011