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Division of Workers' Compensation - Recorded information on workers' compensation: 1-800-736-7401

Division of Workers' Compensation (DWC) 24 hour information line Division of Workers' Compensation (DWC) 24 hour information line

Notice for using 800 line service

The toll-free service is accessible only from a touch tone phone. See below for other information sources.

This automated service assists injured workers, employers and others in understanding California's workers' compensation system, and their rights and responsibilities under the law.

Have a pencil and paper handy to take notes before dialing 1-800-736-7401.

Enter the code to select the language you wish to receive the information:

[1] English

[2] Spanish

Enter the quick access code anytime to listen to the corresponding message.

Example: To quickly access "claim filing process" press [9]-[2]-[1].

800 line directory Press for
quick access
Main menu

9
[1] Office locations

91
[2] Injured workers menu

92

[1] Claim filing process

921

[2] Benefit descriptions (submenu)

922

[1] Medical benefits

9221

[2] Temporary disability benefit

9222

[3] Permanent disability benefits

9223

[4 ] Medical evaluations

9224

[5] Vocational rehabilitation

9225

[6] Death benefits

9226

[7] Brochure request

9227
[3] Workers' compensation insurer menu

93

[1] Employer insured by state compensation

931

[2] State disability program

932

[3] Government longshore harbor worker

933

[4] Cal/OSHA information

934

[5] Enforcement of labor standards

935
[4] Medical provider menu

94

[1] Official medical fee schedule

941

[2] Medical legal fee schedule

942

[3] Qualified medical examiner

943

[4] Managed care certification

944
[5] Employer or insurer menu

95

[1] Reporting occupational injuries information

951

[2] Claim form information

952

[3] Fill out claim form

953

[4] Workers' compensation insurance coverage (submenu)

954

[1] Requirements/penalties

9541

[2] Premiums and classifications

9542

[3] Experience modification adjustments

9543

[4] Rating bureau information

9544

[5] Self-insurance information
9545

[7] Employee/contractor discussion
9546
[6] Report fraud/file complaint information

96
[7] Hotline updates

97

For additional help, contact your local DWC information and assistance office. The local office is also listed in your telephone directory under State of California, Department of Industrial Relations, Division of Workers' Compensation, or you may call 1-800-736-7401 and use quick access code 91.

September 2007