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Division of Workers' Compensation - Answers to frequently asked questions about workers' compensation for claims administrators

In addition to the FAQs below, claims administrators may call 1-800-736-7401 to hear recorded information on a variety of workers' compensation topics 24 hours a day.

Claims administrators may call a local office of the state Division of Workers' Compensation (DWC) and speak to the Information and Assistance (I&A) Unit for help during regular business hours.

Fact sheets and guides for injured workers on a variety of topics, which claims administrators may find useful, can be found on the I&A Unit's Web page.

Topics covered in this FAQ include:
Utilization review