Newsline No. 18-12  
May 2, 2012  

Division of Workers' Compensation launches new website for injured workers

Step-by-step instructions help workers' navigate process

The Division of Workers’ Compensation (DWC) has launched a new and improved website for injured workers. The site guides workers through the workers’ compensation process from the point of injury through resolution. The goal is to provide clear and relevant information in a user-friendly format.

“When a worker is hurt on the job, they need more than a doctor. They need accurate information and assistance, and they need it quickly,” said DWC Administrative Director Rosa Moran. “Too often injured workers are unaware of their rights or how to proceed with their claim. The new site will take them through the entire process in clear and precise language.”

The new Web pages are the latest effort by DWC to assist workers, employers and claims administrators. Online users can find information about benefits and procedures with links to frequently asked questions as well as to the Information and Assistance offices. The fact sheets and guides available in printed form at the DWC’s 24 district offices are also available on the division’s website. The new Web pages will soon be available in Spanish.

The website also includes a new survey for users to provide comments and suggestions for improvement. The survey can be accessed by clicking on the feedback icon. DWC Administrative Director Rosa Moran encourages users to complete the survey, explaining that “feedback will enable DWC to continually improve the content and design of the Web site to ensure its effectiveness."