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Electronic Adjudication Management System (EAMS) Insider

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Issue 23 June 24, 2010

Welcome to EAMS Insider, the newsletter about the Electronic Adjudication Management System (EAMS).

The Division of Workers’ Compensation fields many questions from injured workers, employers, attorneys, insurers, lien claimants, and others about the new system. This newsletter was created to answer those questions and share information. Every month, EAMS Insider will provide information on new developments and what to expect during this transition. Bulletins will also be sent to subscribers for important announcements. (Sign up to be a subscriber at EAMS@dir.ca.gov.)

EAMS updates

Change is constant on the EAMS Web site. The pages are frequently refined and updated, and when new tools are needed they are added. There are several new features that have recently been posted. We encourage you to look at them.

A newly created page gives an overview of the “present term solution.” PTS will add a third filing method to EAMS, accommodating high volume users by allowing them to file in bulk rather than one form at a time. This will also indirectly benefit other users by reducing the overall volume of paper processed at DWC district offices.

The other major component of the PTS is expanded access to case file information available on the Web without a logon.

The new PTS Web page (http://www.dir.ca.gov/dwc/EAMS/PresentTermSolution/Present
TermSolution.htm
) explains the strategy behind the concept and how DWC and a group of external users (including claims administrators, attorneys, service providers, lien claimants and others) came together to create the PTS.

The page also explains the particulars of the bulk filing method, which will allow six priority forms to be filed over the Internet through a secure data transfer method that will protect the information. The six forms included in the PTS are Application for Adjudication of Claim, Declaration of Readiness to Proceed, Declaration of Readiness to Proceed (Expedited Trial), Compromise and Release, Stipulations with Request for Award, and Notice and Request for Allowance of Lien.

The development of the PTS is represented by a time ticker that marks the project’s progress. The ticker will be updated periodically as we near its completion. We are nearing the half-way point right now.

The division and its external partners will meet next on Thursday, July 1. On the agenda is user account management, secure file transfer, technical specification questions and the project development timeline. Following this meeting, there will be bi-weekly conference calls for technical developers. By the end of the year, the PTS will be ready for its debut.

  • There are also updates on the OCR page. A new tutorial video has been posted to guide filers through the process, and includes information on finding uniform assigned names (UAN) for claims administrators’ offices and representatives’ office, how to register for a UAN, how to fill out cover sheets and separator sheets, and how to assemble the filing packet. A transcript of the video is also available.

Recently some of the examples of how to set up files for submission were updated, and a new example for Compromise and Release was added. These instructions tell filers how to fill in OCR forms and the order in which the forms should be filed.

  • Lastly, there is a new Web page detailing EAMS accessibility. By law, DWC is required to have every Web page accessible to the public, including people with disabilities. The new page shows how to access EAMS applications through screen readers, and how to input information into forms. Other options include changing contrast and enlarging pages, keyboard navigation, and separate sections on e-Forms and PDF forms.

E-forms trial update

There have been some changes for the e-forms page as well. An updated reference guide has been posted, and this is a primer for new filers. Also, the training webinar from June 18 is up for those who want to review or just brush up. At 100 pages, it is the most complete and detailed webinar to date.

The division’s recent newsline, “DWC encourages external users to become e-form filers,” has led to questions about the next round in the trial. It will start in August, so if you are interested review the computer based training program and send in the signed agreement. Acceptance into the e-forms trial is on a first-come basis, so don’t delay if you are interested. Space will fill up fast.

Blog

DWC Judge Colleen Casey will have tips for filing petitions for recons in her latest blog, which will be posted soon at Lexis Nexis.

EAMS Insider is published every month by the DWC Communications Office. It can also be found on the division’s Web site at www.dir.ca.gov/dwc/EAMS. Questions? Comments? Story ideas? Email EAMS@dir.ca.gov

EAMS Public Information Officer Peter Melton
510-286-7100