WCIS e.News
#23    April 3, 2002

Occasional announcements and technical updates regarding
California's Workers' Compensation Information System (WCIS),
from the California Division of Workers' Compensation

WCIS System is currently up to date

The California Workers' Compensation Information System (WCIS) is currently fully operational. Since last summer, the Information Systems EDI and Programming staff have been working on various aspects of the system, so that it has been relatively stable. It has also been operating at the level at which it was designed to perform. The EDI Trading Partner Contacts at DIR, Damon and Johnny, have been doing their best to assist Trading Partners with EDI issues. Most of their time is spent assisting Trading Partners with old, backlogged problems that occurred due to old systemic issues that have since been resolved or problems that DIR staff was unable to get to due to the backlog of problems.

The system is currently up to date. All backlogged files have been processed. Therefore, all acknowledgements for these files should have been sent out. If you still have any outstanding acknowledgements, please email this information to your Trading Partner Contact person.Include the date and time the batch was sent and number of claims in the batch. A problem ticket will be assigned and an email will be sent to you confirming receipt of your email. We will do our best to resolve any missing acknowledgements as soon as the Trading Partner Contacts can get to them.

We hope to continue to make improvements to the WCIS system and provide the necessary support for Trading Partners, so that we can continue to make inroads towards a successful and effective system for collecting workers' compensation claims information in California. We also hope to improve our service to minimize the cost and inconvenience to all Trading Partners. We certainly appreciate the cooperation and support we have received from the Trading Partners, who have shown a high degree of patience as we worked hard at improving the performance of the WCIS system.

If at all possible, please send all your SROIs, including all ANs. As a reminder, please do your best to send ANs in their own batches. In other words, please do not mix ANs with other MTC types of transactions (see ENews #22).It is our goal to resolve all past missing acknowledgements, given the backlogged work, so that the Trading Partner Contacts can work with the partners that are waiting to participate in full production status and assist partners with any problems they might have.

Trading Partner Contacts:

Johnny Lee, Trading Partners A, B, D, E I-L, S-Z

e-mail: jblee@dir.ca.gov
tel: 415.703.4418
fax: 415.703.5911

Damon Chen, Trading Partners C, F-H, M-R
e-mail: dcchen@dir.ca.gov
tel: 415.703.4413
fax: 415.703.5911

<End of this WCIS e.News>
Contents of this bulletin do not change existing regulatory requirements; they provide additional or revised detail about the technical implementation of those requirements. All technical changes will subsequently be reflected in other WCIS documentation. Any bulletin can be forwarded as needed, but should be forwarded in its entirety and without modification. If you have received a forwarded copy of this bulletin and are concerned about its authenticity, you can view this and previous bulletins on our WCIS web site: www.dir.ca.gov/dwc/wcis.htm.

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