WCIS Transmission Problems Continue We reported in
Occasional announcements and technical updates regarding
California's Workers' Compensation Information System (WCIS),
from the California Division of Workers' Compensation
WCIS Transmission Problems Continue
We reported inWCIS e.News #17 that we had acknowledged "virtually all" First and Subsequent Reports received by April 26, 2001. Since then we have learned that many of the acknowledgements were not transmitted properly and must be re-sent. As a result, we must once again inform you that our system is under repair by our software contractors. Until a solution has been provided, tested, and implemented, we will continue to have a large backlog of unsent acknowledgements.
We will provide a status report in approximately two weeks to keep you informed on resolution of this issue.
Until the issue has been fully resolved and backlogged acknowledgements have been sent, please hold your requests for our staff to track individual data batches and acknowledgements. We do not have sufficient resources to research one-by-one the numerous batches that have not yet been acknowledged.
Meanwhile, WCIS is receiving and processing incoming data normally. All trading partners can continue sending their data as usual.
We extend again our regrets for any inconveniences and costs our trading partners experience because of WCIS systems problems. We are aware that WCIS has been a source of frustration, and we are working toward resolving the current issues.
<End of this WCIS
Contents of this bulletin do not change existing regulatory requirements; they provide additional or revised detail about the technical implementation of those requirements. All technical changes will subsequently be reflected in other WCIS documentation. Any bulletin can be forwarded as needed, but should be forwarded in its entirety and without modification. If you have received a forwarded copy of this bulletin and are concerned about its authenticity, you can view this and previous bulletins on our WCIS web site: www.dir.ca.gov/dwc/wcis.htm.
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