WCIS e.News
#12    January 25, 2001

Occasional announcements and technical updates regarding
California's Workers' Compensation Information System (WCIS),
from the California Division of Workers' Compensation

Delays in WCIS Processing

We regret to inform our trading partners that we have encountered some performance issues that will cause delays in processing data submitted to WCIS. For several months we have tried hard to keep our turnaround time - from the time we receive data transmissions to the time we return acknowledgements - in the range of two or three days. At this time, trading partners should expect turnaround times closer to two weeks. Annual Reports will receive the lowest priority in our processing, and turnaround time for these may be even longer.

Of course, no trading partners will face penalties for late submission of their reports simply because their data was waiting in a processing queue.

The main factor we are encountering is a sharp increase in the volume of data being submitted. As all variances have now ended, many new trading partners are connecting to the system. Some of these have substantial volumes of variance-period data to submit. And at the same time, Annual Reports are starting to arrive. While we had anticipated these developments, apparently our preparations were not sufficient. Additional events - like California's rolling power blackouts - haven't helped.

Once again, we apologize for the delays. We will keep you informed when we are able to return to more normal operations.

<End of this WCIS e.News>
Contents of this bulletin do not change existing regulatory requirements; they provide additional or revised detail about the technical implementation of those requirements. All technical changes will subsequently be reflected in other WCIS documentation. Any bulletin can be forwarded as needed, but should be forwarded in its entirety and without modification. If you have received a forwarded copy of this bulletin and are concerned about its authenticity, you can view this and previous bulletins on our WCIS web site: www.dir.ca.gov/dwc/wcis.htm.

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