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Electronic Adjudication Management System (EAMS) Insider
Issue 3 August 11, 2008
Welcome to EAMS Insider, the newsletter about the Electronic Adjudication Management System (EAMS).
As the Division of Workers’ Compensation prepares for EAMS, it has fielded many questions from injured workers, employers, attorneys, insurers, lien claimants, and others about the new system. This newsletter was created to answer those questions and share information. Every other month, EAMS Insider will provide information on new developments and what to expect during this transition. Bulletins will also be sent to subscribers for important announcements. (Sign up to be a subscriber at EAMS@dir.ca.gov.)While DWC will continue to publish the Insider as EAMS implementation progresses, this is your final issue before go-live on Aug. 25, so please take note of the important tools provided!
What you need to know
For a quick primer on EAMS, point your browser to www.dwc.ca.gov/eams. There, you will find a project overview, fact sheet, FAQs, blogs from DWC Judges Colleen Casey and Bob Norton, application demos and a glossary. Even if you have visited the Web site before, be sure to check back often for updates, “how to” guides and other useful tools.
EAMS project updates
Mark your calendar. On Aug. 25, the division will flip the EAMS go-live switch, and our business processes will change. Whether you are an injured worker, an attorney, an insurer, a lien claimant, a third-party administrator or doing business with DWC in some other capacity, you will need to decide how you will file your forms and documents in the new system.
You will either:
● File on paper using OCR forms
● File electronically using e-forms
For the best breakdown on these choices and what they entail, direct your Web browser to www.dwc.ca.gov/EAMS and click on the “Getting Ready for EAMS” link. A variety of tools on this page will help you decide which method is best for getting your forms and documents into the new electronic environment.
Those filing using new OCR paper forms should click on the memo from Court Administrator Keven Star on prepping documents for filing for step-by-step instructions. Also look for a “how to” guide on filing new OCR paper forms, along with sample files, to be posted by the end of this week.
These materials will help you prepare for EAMS, and more tools are on the way. Check the EAMS Web page often to see what’s new.
Which method works best for you?: As you think about which method of submitting documents (OCR paper forms or e-forms) fits your situation, considering processing speed may help you make a decision about how you will file in the period between go-live and when regulations requiring OCR forms become effective. Following is a breakdown of how your choice of filing will be processed into EAMS:
* The closer you get to option number 1, the easier it is for your forms and documents to be processed into EAMS.
** OCR forms, cover sheets and separator sheets will not be required until the EAMS regulations are effective. However, using OCR forms, cover sheets and separator sheets BEFORE they are required will greatly increase the DWC’s ability to get your files into EAMS.Aug. 25 is only the beginning of the EAMS implementation, and further change is coming. The EAMS filing method timeline (see below - double click for larger view) breaks it down.
Training days: DWC will conduct two “train the trainer” sessions for external users in Oakland and Los Angeles. The sessions, which are specifically for organizational trainers, will focus primarily on filing forms and documents in EAMS. The trainers who attend a session will, in turn, be expected to provide this training to the rest of their organizations’ staff who will need to understand how to keep their files moving through the workers’ compensation courts as EAMS is implemented.
The sessions will be held:
Thursday, Aug. 14, 2008
Friday, Aug. 15, 2008
Because of demand, both the scheduled sessions filled up quickly. Reservations will be confirmed by email. If you were not able to get a reservation, we will keep your name and contact information on file in the event that we schedule other training sessions.
Please bookmark the EAMS page on the DWC Web site and look for future announcements and project updates: www.dwc.ca.gov/eams.
“How to” with EAMS: DWC has been working with external partners——representing injured workers, attorneys, insurers and lien claimants——to design “how to” guides to using EAMS for each represented group. These guides will be available soon, along with sample files and new FAQs, so check the EAMS Web page for an announcement.
Regulations update: The last edition of EAMS Insider described the regulations process, which culminated in July public hearings in Los Angeles and Oakland. Now the division has modified the regulations and posted a 15-day notice of revisions on its Web site. Members of the public may comment on the revisions until 5 p.m. on Aug. 21, 2008. For more information, click on this link: http://www.dir.ca.gov/dwc/DWCPropRegs/EAMS_regulations/EAMS_regulations.htm.
The Workers’ Compensation Appeals Board (WCAB) has its own proposed rule changes. Read more about them here: http://www.dir.ca.gov/dwc/dwc_newslines/2008/Newsline_45-08.htm
How you can help
Watch the demos and view all of the “Getting Ready for EAMS” links.
A few perspectives on change:
If you don't like something change it; if you can't change it, change the way you think about it. —Mary Engelbreit
Joy is a more powerful motivator than fear. —Dr. Dean Ornish
The only man I know who behaves sensibly is my tailor; he takes my measurements anew each time he sees me. The rest go on with their old measurements and expect me to fit them. —George Bernard Shaw
Change is inevitable—except from a vending machine. —Robert C. Gallagher
EAMS Insider is published every other month by the DWC Communications Office. It can also be found on the division’s Web site at www.dir.ca.gov/dwc/EAMS. Questions? Comments? Story ideas? Email email@example.com.
EAMS Public Information Officer Peter Melton