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Electronic Adjudication Management System (EAMS) Insider
Issue 21 April 30, 2010
Welcome to EAMS Insider, the newsletter about the Electronic Adjudication Management System (EAMS).
The Division of Workers’ Compensation fields many questions from injured workers, employers, attorneys, insurers, lien claimants, and others about the new system. This newsletter was created to answer those questions and share information. Every month, EAMS Insider will provide information on new developments and what to expect during this transition. Bulletins will also be sent to subscribers for important announcements. (Sign up to be a subscriber at EAMS@dir.ca.gov.)
EAMS Present Term Solution update
The talking is over. Let the development begin.
After several months of requirements discussions between DWC and its external partners, business requirements for the “present term solution” are complete and technical development has begun.
The present term solution, an approach to providing external users with limited bulk electronic filing and greater access to case information during the time in which the EAMS External User Access Project is scoped and funded, is designed to get as much paper out of the current filing system as quickly as possible. This will be accomplished by allowing bulk electronic filing of the six most commonly filed forms through Secure File Transport Protocol (SFTP). The present term solution will also allow access to some public case file information on the DWC Web site.
The requirements that were finalized this month establish the business rules on how the filing process will work, covering everything from hours of operation to data security. The DWC will market this bulk filing solution to groups or individuals currently filing the greatest volume of the six selected forms on paper. These trading partners will build their own transmission pipeline (or use a vendor’s) to file documents into EAMS using SFTP.
With the business rules established, the next several months will be spent on the technical design and development portion of the present term solution. Following that will be testing, with a finish date set for the end of this year.
One significant change brought by the requirements sessions was the decision to eliminate a previously required document known as the “s signature verification.” This document is used to verify that the “s signature” (a precursor to digital signatures) placed on single signature forms filed electronically is that of the filer. For some large volume filers, such as State Compensation Insurance Fund, the need to scan and file this s signature verification would have made bulk filing impractical. After discussions and agreement with the Workers’ Compensation Appeals Board, DWC eliminated the s signature verification requirement from the rules.
The elimination of the requirement to file this form will also be extended to e-form filers in the near future.
“We want to thank you for making this change,” said Denise Spelzini of State Fund at the April 20 requirements session.
Susan Gard of DWC replied, and also referring to the external group at large, “We really appreciate your input and ability to expand the vision.”
“We’re very, very excited to be moving into the development portion of our project. Thank you all for your thoughtful comments and suggestions, your thorough review of draft documents and your dedication to implementing the present term solution! Without your insight we would not be where we are now.”
The next meeting of the external user advisory group will be in June. At that time the group will discuss present term solution account creation and management, along with trading partner agreements.
Why is venue so vexing? That is the title of DWC Judge Colleen Casey’s latest blog entry for the Lexis Nexis Web site.
E-form trial update
San Diego workers’ compensation Judge Chuck Ellison has been the trial administrator for the e-forms trial almost since its inception in September 2008. He would like more people to participate in it, and he has answers for the most frequently asked question for those contemplating joining.
Q: What are the benefits of e-filing?
Q: What kind of software and equipment do I need? I’m using a four-year-old computer—will I need to upgrade?
Q: If I become an e-filer, will I be able to view my previous cases that I filed on paper in EAMS?
Q: I understand that if I’m filing a case-opening document, I’ll be able to select my court date. How does that work?
Q: Once I’ve filed documents via e-form, what happens when the case goes to trial? Will I have to bring hard copies to the court, or a laptop?
Q: I’m an unrepresented injured worker, and I’d like to be able to file my documents from home. Can I join the e-forms trial?
Q: I’m an attorney with a large law firm. Can I apply to the e-forms trial even if my colleagues at the firm are still filing OCR forms? And if so, can they use my logon and password?
Q: I like the idea of e-forms but don’t like the idea that I can’t file a last-minute OCR form in case of emergencies. Can I try the e-forms trial for a couple of months to see if I like it?
Q: Do I need to save e-forms on my computer before I file them with DWC?
Q. How will I be able to see the forms once they’re in EAMS?
Q: I’ve been thinking of getting a laptop computer and taking it to court. Will I be able to use it to file e-forms or other EAMS work while I’m visiting DWC district offices?
Q: I’m a lien claimant. How is the e-form process faster than filing paper OCR forms? Aren’t they processed by date they were filed?
Q: The itemized bills for my liens can be two inches thick. Will I have to scan all of them and attach them to my forms?
Q. Will I have to bring the original documents to trial?
Q: What happens if my lien is settled before trial? I already e-filed it. How do I withdraw it?
EAMS Insider is published every month by the DWC Communications Office. It can also be found on the division’s Web site at www.dir.ca.gov/dwc/EAMS. Questions? Comments? Story ideas? Email EAMS@dir.ca.gov
EAMS Public Information Officer Peter Melton