For the 2001 Annual Performance Plan, we have set eight measurable performance goals for the Cal/OSHA Enforcement Unit and the Cal/OSHA Consultation Service. The 2001 Performance Goals are ones that both the Cal/OSHA Consultation Service and the Cal/OSHA Enforcement Unit can work toward achieving by applying separately to the same goal the programmatic tools which are unique to each.

Some of the 2001 Performance Plan Goals should be familiar to you in that the Division has already initiated programs involving injury reduction in agriculture, construction, and in other high hazard industries. Under Strategic Goal 1 (Improve Workplace Safety and Health), we have set three performance goals for 2001:

Activity and Outcome Measures: The Cal/OSHA Enforcement Unit and the Cal/OSHA Consultation Service will increase inspection, educational, public relations and on-site assistance activities in Agriculture by 5% over our performance level for 1999, will reduce fatal injuries, as measured by the Census of Fatal Occupational Injuries, in Agriculture by 5% in 2000-2001 (from 85 in 1999 to 81), and will reduce nonfatal injuries, as measured by the total lost workday incidence rate in the Survey of Nonfatal Occupational injuries and Illnesses, in Agriculture by 5% in 2000-2001 (from the baseline of 4.4 in 1998 to 4.2).

Performance Goal 1.2 Construction Safety and Health Inspection Project (CSHIP)

Activity and Outcome Measures: The Cal/OSHA Enforcement Unit and the Cal/OSHA Consultation Service will increase inspection, educational, public relations and on-site assistance activities in Construction by 5% over our performance level for 1999, will reduce fatal injuries, as measured by the Census of Fatal Occupational Injuries and Illnesses, in Construction by 5% in 2001 (from 93 in 1999 to 88), and will reduce nonfatal injuries, as measured by the total lost workday incidence rate in the Survey of Nonfatal Occupational Injuries and Illnesses, in Construction by 5% in 2000-2001 (from the baseline of 5.2 in 1998 to 5.0).

Activity and Outcome Measures: The High Hazard Unit and the Cal/OSHA Consultation Service will increase inspection, educational, public relations and on-site assistance activities by 3% over our performance level in 1999, will reduce fatal injuries, as measured by the Census of Fatal Occupational Injuries, in high hazard industries by 3% in 2000-2001 (from 591 in 1999 to 574), and will reduce nonfatal injuries, as measured by the total lost workday incidence rate in the Survey of Nonfatal Occupational Injuries and Illnesses, in high hazard industries by 3% in 2000-2001 (from the baseline of 3.2 in 1998 to 3.1).

Changing workplace culture is a difficult task, and to a certain extent all of Cal/OSHA's interactions with employers and workers contribute toward that Strategic Goal.

In 2001, though, we have selected two areas in California contribute a unique performance perspective. These areas involve the nation's first standard aimed at eliminating repetitive motion injuries in the workplace (8 CCR Section 5110), and the nation's first effort at creating a voluntary protection program (VPP) for the construction industry. In both of these areas, the performance efforts of both enforcement and consultation can be measured.

Activity and Outcome Measures: The Cal/OSHA Enforcement Unit and the Cal/OSHA Consultation Service will work to change the culture of workplaces with a high number of repetitive motion injuries (RMIs) in 2000-2001 by checking the Log 200s of every employer subject to an inspection (or an on-site consultation) to determine if the establishment has a high number of repetitive motion injuries, reviewing the employer's RMI Prevention Program, citing employers for any violation of 8 CCR Section 5110, and educating employers and workers (through publications, on-site consultations and outreach) how they can minimize RMIs in their workplace.

Performance will be measured by auditing inspection and consultation reports to determine in what percentage of cases in 2000-2001 OSHA Log 200s are checked for the occurrence of RMIs. The number of 5110 citations will be measured to ascertain whether the number of 5110 citations has increased by 10% from the 1997-1999 baseline of 20 citations. Outcome will be measured by monitoring the number of RMIs which occur every year in California, as measured by the category "Disorders Associated with Repeated Trauma" in the Survey of Nonfatal Occupational Injuries and Illnesses, to achieve a 5% reduction in "disorders associated with repeated trauma" from the 1998 figure of 31,900 disorders in California to 30,305 disorders.

Activity and Outcome Measures: The Cal/OSHA Enforcement Unit and the Consultation Service will work to change workplace culture in the construction industry by educating employers and workers during every inspection and on-site consultation conducted in any Construction SIC Code establishment about the value of a safer construction workplace and about the Construction Voluntary Protection Program (VPP). The Cal/OSHA Consultation Service in 2000-2001 will enroll two members in the Construction VPP, will process to the point of approval sixteen applicants for Construction VPP and will solicit additional interest by holding Construction VPP marketing meetings throughout the State of California.

Under Strategic Goal 3, increasing our customers' confidence in the delivery of Cal/OSHA's services, are three performance goals which are the most challenging of all the performance goals for 2001 in that they involve measuring how effective we are at managing our scarce resources.

The three "service delivery" performance goals address how well the Cal/OSHA Enforcement Unit and the Cal/OSHA Consultation Service ensures that serious violations have been corrected, how expeditiously we respond to a customer's request for service (e.g., as measured by how fast we provide assistance to a complainant in the Cal/OSHA Enforcement Unit or how fast we provide service to an employer in the Cal/OSHA Consultation Service), and how promptly our service product is delivered (e.g., as measured by citation lapse time in the Cal/OSHA Enforcement Unit or by how completely we evaluate an employer's IIP Program during an on-site consultation).

Specifically, under Strategic Goal 3 (Public Confidence), we have set three Performance Goals in 2001 (Performance Goals 3.2 and 3.3 have separate goals for the Cal/OSHA Enforcement Unit, (a), and for the Cal/OSHA Consultation Service, (b)).