IR # 97-50
Thursday, September 4, 1997

Rick Rice
Dean Fryer
(415) 972-8835

New Phone System Assists With Questions on
California's Labor Law In Multiple Languages

SAN FRANCISCO -- John C. Duncan, acting Director of the California Department of Industrial Relations, today announced the installation of a new telephone information service designed to better serve the greater Los Angeles area with information on California labor laws. The new number at the Public Information Unit of the State Labor Commissioner's Office is 213-620-6330 and can be called to obtain general information on wages, hours, and working conditions.

"This system is designed to better serve the public in a more efficient manner," said Mr. Duncan. "We have had great success with the Northern California system and are excited to get Southern California on line as well."

According to State Labor Commissioner Jose Millan, the new phone service will be staffed with operators during weekdays and will also include a selection of recorded information accessible from the telephone menu. The information center can accommodate up to 30 calls at a time in English, Spanish, or Cantonese and will serve the Van Nuys, Long Beach, Santa Ana, and Los Angeles areas.

The new information line has recorded information available 24 hours a day to help answer questions on various topics, including overtime, rates of pay, minimum wage, termination, workers compensation, child labor laws, prevailing wage rates, and how to file a wage claim. If a question requires a more detailed response, the caller will be given the opportunity to speak with a representative between 8 a.m. and 4:45 p.m. Monday through Friday.