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DIVISION OF OCCUPATIONAL
SAFETY AND HEALTH |
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PROFESSIONAL
DEVELOPMENT AND TRAINING |
P&P C-12 Revised: 4/14/11 |
AUTHORITY:
POLICY: It is the policy of the Division of
Occupational Safety and Health to establish and support a Professional
Development and Training Program that is administered by the Professional
Development and Training Unit (PDTU). The goal of this Program is to assist Compliance
Safety and Health Officers (CSHO’s) and their supervisors with direction,
guidance, and training options that directly contribute to the CSHO’s ability
to represent DOSH with a high degree of professional expertise.
PROCEDURES:
A. OVERVIEW
The Division’s training
program provides a wide range of training opportunities and learning
experiences to assist CSHO’s with their professional development. A flexible program that incorporates
self-study, on-the-job experiences and formal training has been developed to
accommodate the varying levels of experience and competence within the
Division.
1. Technical Training
The program’s
flexible yet structured approach to curriculum meets the needs of CSHO’s with
highly diverse academic backgrounds and experiences. Supervisors and managers are encouraged to
incorporate their office’s training priorities into the CSHO’s training
program. For example, the needs of the
District or Area Office may dictate that new CSHO’s receive technical training
in industrial noise or machine guarding within their first year. The training program offers District and Regional
Managers the opportunity to incorporate up to four additional technical courses
at any time during the CSHO’s initial three year training plan provided the
CSHO has completed both the Initial Compliance and one of the Standards
courses. Selection of the technical
courses to be attended and determination of the sequencing and priority are at
the Regional Manager’s discretion, based upon recommendations of the District
Managers.
2. Professional
Certification
The progression of
training requirements for a CSHO’s career supports the pursuit of professional
certification and encourages CSHO’s to strive for the recognition that such
certification provides. Since PDTU courses are designed to support the
Division’s mission, there may not always be a one-to-one correlation between a
PDTU technical course and the competencies required to achieve certification.
B.
FIRST THREE YEARS OF CSHO TRAINING
1.
The
following two courses must be completed early in a CSHO’s career. Although
these courses are required, there is no limit to the number of courses a CSHO
may take during any year.
a.
Initial Compliance Course
b.
One of the following courses on Title 8 Standards:
(1) Introduction
to Safety Standards
(2) Introduction to
Health Standards for Health Specialists
(3) Introduction to
Construction Standards
2.
The
following courses will be taken after the CSHO has completed one of the
Standards courses:
a.
Investigative Interviewing Techniques
b.
Inspection Techniques and Legal Aspects
NOTE: The Inspection
Techniques and Legal Aspects course is the only course that cannot be waived
per Section G
c.
Accident Investigation.
3.
The
following courses will be taken during a CSHO’s initial three-year period to
enhance multi-disciplinary competence.
a.
Safety
and Construction career path CSHO’s will take the following:
(1) Introduction
to Health Standards for Health
Specialists
b.
Health
career path CSHO’s will take the following:
(1) Introduction
to Safety Standards for Safety Officers
C.
ORGANIZATIONAL RESPONSIBILITIES
The
Division leadership shall support the training program by providing resources,
and by establishing manager performance standards to ensure appropriate
training is received by all employees affected by this policy. Division
leadership shall also provide direction to the PDTU and update the PDTU staff
about the status of Division programs.
The
PDTU shall be responsible for providing programs to educate and train DOSH
compliance and consultation personnel in the skills and knowledge required to
perform their duties. Responsibilities include:
a.
Planning,
developing and conducting technical and specialized training courses and
seminars
b.
Overseeing
and conducting courses and seminars for State compliance officers, consultants,
and other DOSH personnel
c.
Participating
in the design and development of technical and specialized courses, including
development of course materials, detailed lesson plans, and other educational
aids necessary to carry out designated training programs
d.
Conducting
needs assessments and gap analyses to identify training needs for compliance
and consultation personnel
e.
Developing
classroom and technology-enabled training products designed to support the
training and development of CSHO’s
f.
Conducting
evaluations of training courses and programs designed for compliance personnel
g.
Maintain
records of all training received by DOSH personnel and classes waived for
individuals
The
Division shall establish a Professional
Development and Training Advisory Committee (Steering Committee) to make
recommendations to the Division concerning the mission, functions, policies,
planning, and resources of the Professional Development and Training Program.
a.
The
Regional Managers and the Consultation Service Managers shall implement the
Division's Professional Development and Training Program in each of the district
and area offices of the state
b.
The
Regional/Consultation Service Managers shall:
(1) Provide
guidance and assistance to the District and Area Offices concerning information
contained in this P&P
(2) Assist
in providing resource material and current training information to District and
Area Managers concerning implementation of the objectives of the Professional Development
and Training Program
a.
The
Regional Training Coordinator shall serve as a focal point for each region,
assisting the Regional Manager and the PDTU in coordinating the Region’s training
and education programs
b.
The
Regional Training Coordinator will be the primary point of contact for training
course registration and shall process training requests, maintain training
records, and provide training registration information to managers, supervisors
and CSHO’s
a.
The
District/Area Manager shall:
(1) Ensure
the developmental training of all newly hired, and the training of all experienced,
CSHO’s under the manager's supervision;
(2) Identify
and document through an Individual Development Plan (IDP) process the training
needs of CSHO’s assigned to his/her supervision, and plan and coordinate all
training. Request waivers for experienced person who have had equivalent or
related training;
(3) Provide
assistance and guidance consistent with the IDP process to allow CSHO’s to meet
the Professional Development and Training Program objectives as outlined in
this P&P;
(4) Review
and discuss training progress with each CSHO under the manager's supervision on
a regular basis and with an official report due after each evaluation period;
(5) Assign
where appropriate experienced personnel to assist in the on the job training for
less experienced staff.
7.
CSHO
a.
The
CSHO shall:
(1) Discuss their performance and training
progress with their supervisors,
(2) Participate in the planning of their training
activities,
(3) Fully
attend, participate in and complete all assigned training courses, seminars and
other events.
D.
PROFESSIONAL DEVELOPMENT DURING CSHO’S FIRST
THREE YEARS
1.
Required
Training
In
the interest of statewide consistency, it is expected that CSHO’s will attend
the required courses outlined in this instruction.
2.
Course Sequence
Both
the Initial Compliance course and a Standards course are to be completed in the
first year of the CSHO’s training path.
It is recommended that subsequent courses be completed in a sequence
optimal to attaining professional development goals and at the discretion of
the supervisor.
a.
Initial
Compliance
This course is designed for newly hired CSHO’s
and focuses on the basic elements of conducting inspections in accordance with
current DOSH policy. Also emphasized is
the importance of personal conduct and professional development. Role-play is used to allow students to
practice how to conduct an opening conference. The course ensures that
participants have the fundamentals of information gathering to document the
prima facie elements in a case file. At the conclusion of this course, the student
will be able to identify CSHO responsibilities related to conducting an
inspection as well as promoting, assessing and enforcing workplace safety and
health compliance.
b.
Standards
Courses
The purpose of these courses is to provide CSHO’s
with an introduction to the organization and content of the standards, hazard
recognition, and documentation of identified hazards.
(1) Introduction
to Safety Standards for Safety Officers
This course is designed specifically for
safety officers and emphasizes a wide range of safety hazards covered by CCR
Title 8. At the conclusion of the
course, the student will be able to apply inspection techniques, basic safety
hazards recognition and abatement for inspections.
(2) Introduction
to Health Standards for Health
Specialists. This course is designed specifically for health specialists
and emphasizes recognition, evaluation and control of a wide range of health
hazards covered by CCR Title 8. At the conclusion of this course, the student
will be able to employ basic health hazard recognition; apply inspection
sampling and instrumentation techniques and related OSHA policies; and,
identify abatement methods.
c.
Investigative
Interviewing Techniques
This course is intended to serve as a
practical interviewing guide for OSHA compliance personnel. A major component of this course includes
role-play using scenarios that provide the opportunity for students to practice
interviewing skills. The course emphasizes
developing a plan for gathering the necessary facts, characteristics of good
questioning techniques, active listening, and cross-cultural communication.
d.
DOSH
Legal Aspects and Appeals
This course introduces the student to formal
requirements and processes of the legal system.
Emphasis is placed on documenting a legally sufficient case file. This course includes the essential elements
of conducting walk around inspections and interviews, and analyzing, organizing
and documenting information related to inspections and investigations. Students
develop a sample legally defensible case file and participate in a mock trial
as the culminating learning experience. This
course cannot be waived, and is recommended even for experienced personnel.
e.
Accident
Investigation
This course covers the key elements that are
essential to conducting successful accident investigations. Major topics include investigation planning,
documenting the scene, collecting facts through interviewing, failure analysis
and analytical tools, collecting and analyzing physical evidence, and control
strategies. Using a case file and
interactive class workshops, students work in teams to gather and analyze
evidence to develop facts, findings and conclusions.
E.
MONITORING THE TRAINING PROGRAM
Monitoring
the CSHO’s progress through the first three-year period is critical to ensure
the success of the training program.
Monitoring provides information regarding the benefits and effectiveness
of the training received. In addition,
it provides information on the ability of the CSHO to achieve training goals
and objectives.
1.
The
District/Area Manager shall:
a.
Ensure
that each CSHO has completed the necessary prerequisites before attending
mandatory training courses
b.
Review
the CSHO’s performance of recommended self-study and on-the-job training (OJT)
assignments
c.
Conduct
a review with the CSHO following each recommended self-study and OJT inspection
activity. This review provides the
supervisor with information on the progress of the CSHO and can assist in
identifying areas requiring further training
d.
Determine when the CSHO has sufficient experience to
participate fully in developing the actual case file; the OJT review may be
discontinued when this has been effectively accomplished
F.
INDIVIDUAL DEVELOPMENT PLANS (IDP)
1.
Role
of Individual Development Plans.
An Individual Development Plan (IDP) is an
active plan to help the CSHO achieve organizational and career goals. IDPs must be updated annually and serve as a
tool to provide documentation for each CSHO to chart and monitor his/her own
progress toward developmental goals. An
IDP can help a CSHO:
a.
Achieve
and enhance the level of knowledge and skills required to achieve the functional
competencies of a CSHO
b.
Build
expertise as a DOSH safety and health professional
c.
Continue
professional development throughout his/her career
2.
IDPs
for the Initial Three-Year Period
Appendices A and B serve as guidelines for
supervisors to select appropriate training outlined by this instruction during
the first three years. They should
reflect:
a.
Mandatory
training required during the three-year period as outlined in this instruction
b.
Other
developmental training as determined by the CSHO’s supervisor. For example:
(1) Supplemental
training at the Regional and District Office level that includes formal and/or
informal mentoring by higher graded personnel and/or CSHO’s with specialized
experience
(2) Participation
in various classes of inspections and a variety of industries and worksites
3.
IDPs
Developed after the Three-Year Period
a.
An
IDP helps the CSHO continue to improve his/her present performance and prepare
him/her for more responsible work in accordance with his/her potential and
interests, and the needs of the Division
b.
At
a minimum, each CSHO is required to attend a safety and health related course
once every three years. More frequent course attendance is recommended
c.
IDPs
shall be developed by CSHO’s and their supervisors by utilizing personal
performance objectives, the employee's career interests and goals and the
future needs of the Division
4.
IDP
Components
a.
An
individual Development Plan (IDP) is an annually prepared activity plan which includes:
(1) Training
Needs Assessment;
(2) On-the-job
training (OJT) assignments (see Section H); and
(3) Formal
training courses, including any mandatory training requirements (see Section G).
5.
IDP
Focus
a.
IDP’s
shall be designed to improve current job performance, acquire or maintain
technical knowledge and skills, and prepare for promotional examinations. The
IDP is not limited to developing technical skills, some employees need help in
written communication, oral communication or effective listening which also
needs to be addressed
b.
After
initial development, IDP's shall be reviewed on an annual basis by employees
and their supervisors to evaluate progress and to determine the need for additional
training or development
c.
IDP's
do not guarantee an employee any particular training opportunities, but represent
a mutually agreed upon plan of action for an employee’s development
1.
Purpose
The
purpose of a professional development training program for newly hired CSHO’s
is to provide them with a broad range of training opportunities and learning
experiences to ensure their successful professional development.
2.
Goals
a.
The
PDT Unit shall ensure that a flexible program is developed for all new CSHO’s
which:
(1) Emphasizes
self-paced learning to accommodate varying levels of professional experience;
(2) Incorporates
essential curricular requirements that can be easily evaluated by supervisors;
and
(3) Provides
guidance and appropriate training materials to supervisors
3.
Organization
a.
Each
Regional and Area Manager shall submit the names of newly hired CSHO’s to the
PDT Unit at the time of hire
b.
The
PDT Unit staff shall, in coordination with the supervisor enroll each newly
hired CSHO in the next available sequence of mandatory courses and provide the District/Area
Manager with a schedule of classes in which each new hire is enrolled
4.
Developmental
Training Program Curriculum
a.
One
Year Development Training Program
(1) Each
newly hired CSHO shall complete a one year developmental program which shall
include a plan to meet the formal training, OJT and self-study requirements
outlined in this P&P
NOTE:
The Developmental Program period for a newly hired CSHO who comes to the
Division with an extensive previous experience in the specific job duties he or
she will perform in the Division may be shorter than one year based on the supervisor's
assessment of the individual's background and progress.
(2) Initial
Courses
The
following basic courses shall be completed within the first year of the Developmental
Training Program:
(a)
DOSH
Policy & Procedures Manual (P&P) Self-Study
Each
newly hired CSHO shall be required by their supervisor to complete a self-study
of the Division's P&P prior to attending the Initial Orientation Course.
(b)
Initial
Orientation Course;
Each
newly hired CSHO shall be required by their supervisor to attend the Initial
Orientation Training Course. Attendance is permitted only after having
completed the DOSH Orientation Manual Self-Study and DOSH Policy &
Procedures Manual (P&P) Self-Study programs. The purpose of the Initial
Orientation Course is to provide new CSHO’s with a working knowledge of Division
policies, procedures and administrative programs.
NOTE:
The Initial Orientation Course may not be waived.
(c)
Documentation
and Legal Aspects Course; and
Each
newly hired CSHO is required by their supervisor to attend the Documentation
and Legal Aspects Course during the Developmental Training Program period. The
purpose of the Documentation and Legal Aspects course is to provide new CSHO’s
with an understanding of the importance of documenting violations and an
introduction to administrative law procedures.
NOTE:
The Documentation and Legal Aspects Course may not be waived.
(d)
Introduction
to Safety Standards for Safety Engineers; or
After
having completed the Initial Orientation Course, each newly hired CSHO shall be
required by their supervisor to attend either the Introduction to Safety
Standards for Safety Engineers, or the Introduction to Health Standards for Health
Specialists, during the Developmental Training Program period. The purpose of
these two courses is to provide newly hired personnel with a thorough
introduction to the content and organization of the standards contained in
Title 8.
NOTE:
This course may not be waived.
(e)
Introduction
to Industrial Hygiene Standards for Health Specialists
See
explanation in (d) above.
(f)
Crossover
Training
The
Division recognizes the need for CSHO’s to be familiar with the general
concepts of both safety and health. Thus, each newly hired CSHO shall be
required to complete crossover training in the area that is not their primary
discipline. This is to be completed in their developmental period and must be
immediately completed by newly promoted Seniors if not previously taken.
(g)
Technical
Courses
i. Each newly hired CSHO’s
is required to attend at least two courses specific to their professional discipline
during the Developmental Training Program period. The specific courses shall be
determined by using the IDP process
ii. These courses shall
be selected from the following basic core courses or their equivalent:
1.
Safety
Hazardous
Materials
Electrical
Safety
Machine
Guarding
Fire
Protection
Life
Safety Cranes
Rigging
Safety
Excavation,
Trenching and Soil Mechanics
Principles
of Scaffolding
Construction
Safety
Logging
Safety
Heat
Illness and Agricultural Safety
Confined
Space Entry
Concrete
forms and Shoring
Fall
Arrest Systems
Steel
Erection
Welding
Principals
Emergency
Response
Process
Safety Management
Demolition
Combustible
Dust
2.
Health
Accident
Investigation
Industrial
Noise
Principles
of Industrial Ventilation
Respiratory
Protection
Industrial
Toxicology
Principles
of Ergonomics
Indoor
Air Quality
Bloodborne
Pathogens Sampling
Analytical
Methods
Heat
Illness and Agricultural Safety
Aerosol
Transmissible Disease
Confined
Space Entry
Applied
Spray Finishing and Coating Principals
Welding
Health Hazards
IH
Sampling
Emergency
Response
iii. Upon completion of
the Developmental Program, the safety engineer or health specialists shall
demonstrate:
1.
A
working knowledge of the fundamentals of hazard recognition, evaluation, and
control;
2.
An
adequate knowledge of the implementation of engineering controls, abatement
strategies, and the generation and interpretation of quantitative data;
3.
A
reasonable comprehension of basic industrial processes and the ability to take
quantitative observations and measurements;
4.
The
ability to properly calibrate and use measuring instruments;
5.
The
ability to perform solo inspections or participate as a member in team
inspections in most types of industries;
6.
Knowledge
of
7.
The
ability to present inspection data efficiently in an administrative legal
proceeding; and
8.
The
ability to make an appropriate referral to other safety engineers and/or health
specialist.
iv. Waiver Conditions
1.
If
a newly hired safety engineer or health specialist has substantial prior safety
or health experience and the required Developmental Training Program does not
meet the individual's needs, the supervisor
and the employee shall design an alternative Developmental Training
Program in conjunction with the IDP process
2.
Any
alternative IDP training plan developed for an individual safety engineer or health
specialist shall be approved by the Regional Manager after consultation with
the District Manager and PDT Unit lead
3.
Waiver
requests shall be submitted in writing by the District Manager to the Regional
Manager and shall take into consideration how the safety engineer or health
specialist has acquired the levels of knowledge, skills, and abilities to perform
his or her duties. The Regional Manager's response to the waiver request shall
also be in writing
NOTE:
When a revised formal training plan is developed and approved, additional
requests for waivers from specific mandatory courses are not required.
v. Monitoring
1.
The
supervisor's monitoring of the newly hired safety engineer or health specialist's
progress through the Developmental Training Program period is critical to the
success of the individual's training program and future with the Division. Monitoring
provides information on whether the safety engineer or health specialist is
achieving the curricular goals of the Developmental Training Program
2.
The
employee's supervisor shall ensure that each CSHO has completed the necessary course
prerequisites before attending any mandatory DOSH training course
3.
The
employee's supervisor shall review each CSHO's performance of required
self-study assignments
NOTE:
Review provides the supervisor with information on the progress of the safety engineer
or health specialist and can assist in identifying areas requiring further
training
4.
The
employee's supervisor shall design and review an OJT training plan for each
newly hired CSHO. See Section H
H.
ON-THE-JOB TRAINING AND SELF-STUDY ASSIGNMENTS
OJT
training is designed to apply the principles and theories learned in the classroom
to field situations.
a.
The
Division requires that newly hired CSHO’s conduct inspections in a variety of
industrial settings, including manufacturing, agriculture, construction and
office environments and that a proportion of these inspections be conducted
accompanied by an experienced safety engineer or health specialist.
b.
OJT
assignments shall be provided by Division supervisors to emphasize and
complement the material covered in formal training courses.
c.
The
time allotted to accomplish OJT assignments should be compatible with the
current knowledge, skill, and experience level of newly hired CSHO’s.
The
expertise and judgment of the employee's supervisor is required when assessing
the employee's progress during OJT training.
OJT
training in the following subject areas, at a minimum, is to be accomplished through
both OJT assignments and self-study:
a.
Hazard
recognition overview;
b.
Inspection
procedures;
c.
Title
8 Safety Orders for General Industry, Construction and Other Safety Orders;
d.
Division
Policy and Procedure Manual;
e.
IH
Technical Manual;
f.
Common
industrial processes;
g.
Basic
elements of an effective Injury and Illness Prevention Program;
h.
Sampling
Instrumentation;
i.
Violation
documentation, violation classification, citation preparation and report
writing;
j.
Standards
from other sources, such as American National Standards Institute; National
Electrical Code; National Fire Protection Association; American Conference of
Governmental Industrial Hygienists; Industrial Agency for Research on Cancer;
and National Toxicology Program.
a.
OJT
Training shall be completed within the Developmental Training Program period.
Although expertise in areas such as hazard recognition and industrial processes
requires long-term, continuing education, it is expected that a solid
foundation of information related to these topics will be presented during this
time.
b.
When
the employee's supervisor determines that the newly hired safety engineer or health
specialist has gained sufficient experience to participate fully in developing
the actual case file, the OJT review may be discontinued.
Instructional
methods such as the use of audiovisual aids, reading materials, case
file
review, staff meetings, and inspection activity may be used by the employee's
supervisor
to assign the required topics. For a list of resources materials helpful
for
self- study, supervisors shall contact the PDT Unit.
I.
EVALUATION
J.
TRAINING REQUESTS
a.
All
in-service training programs shall be coordinated by the PDT Unit. Registration
for attendance at in-service training classes shall be performed through a
written memorandum from the District Manager to the PDT Unit staff. It is the
responsibility of each participant to assure his or her own registration
through their supervisor
b.
Attendance
at all in-service training classes shall be restricted to participants who have
pre- registered with the PDT Unit. No exceptions will be made
c.
In
cases where there are multiple locations scheduled for a training, participants
are expected to attend the training session scheduled nearest their assigned
office. Participants from the "home" Region will be given priority
for registration and attendance. Participants from other Regions will be accepted,
as space permits, with a supervisor's note of explanation and headquarters
approval
d.
Supervisors
are to notify the course chairperson and the PDT lead of any circumstance causing
a late arrival at, or an early departure from, any training course for which
they have a registered student. In addition, it is the responsibility of the participant
to obtain permission from his or her supervisor of any change in attendance
schedule. If a student cannot attend class because of illness or some other
emergency, they must contact their supervisor and the lead instructor to report
their situation
e.
Training
participants in training classes are expected to adhere to all State personnel
rules and the following Division rules:
(1) Reading
of newspapers or other non-training related materials, use of laptop computers
(except as expressly pre-arranged), using cell phones or participating in some
other disruptive behavior during class is not acceptable
(2) Participants
should also monitor "overuse" of class time by engaging in excessive
commentary or repeated questioning and reserve such commentary or questioning
for after-class discussion with instructors
f.
Division
managers attending training classes are expected to monitor and assure
appropriate decorum in the classroom by all participants
a.
Individuals
requesting out-service training shall complete a Request for Out-Service
Training (DIR AT-202:Pink) Form whether there is a fee for such training or
not. This request shall be approved by the requestor's supervisor and forwarded
to the PDT Unit. Attach a Form A6-120B, Request for Funds (Green), if
appropriate. A description of the requested training must be attached to both
forms. See the instructions on reverse of Request for Out-Service Training Form
b.
Reimbursement
for out-of-pocket training costs will be made after the employee has attended
the training and submits Form STD 262, Travel Expense Claim. Attach a copy of
canceled checks and/or receipts to the STD 262. Reimbursement for out-service
training shall be paid in accordance with any current collective bargaining
unit agreements or Memoranda of Understanding (MOUs)
c.
Supervisory
personnel are reimbursed in accordance with the Departmental Policy and
Procedure and current prevailing rates as promulgated
a.
Managers
and supervisors must submit requests for out-of-state training to the PDT Unit
at least 6 months before the start of the fiscal year in which the training
will occur because costs must be approved as part of the overall Division
budget
b.
Request
for approval of Out-of-State Travel Form STD 257 and the Request for
Out-Service Training Form DIR AT-202 must be processed whenever out-of-state
travel for training or conference attendance is requested