FOR IMMEDIATE RELEASE
June 29, 2011

CONTACT:
Lachlan Taylor
510-622-3959

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The Commission on Health and Safety and Workers’ Compensation Releases for Public Comment the
Electronic Adjudication Management System (EAMS) Information Technology
Needs Assessment Report”

OAKLAND -- The Commission on Health and Safety and Workers’ Compensation (CHSWC) is pleased to announce the release for public comment the “Electronic Adjudication Management System (EAMS) Information Technology Needs Assessment Report” prepared by Renee Taylor Consulting, Inc., for CHSWC.  

The Division of Workers’ Compensation (DWC) and Workers’ Compensation Appeals Board (WCAB) within the Department of Industrial Relations (DIR) monitor the administration of workers’ compensation claims and provide administrative and judicial services to assist in resolving disputes that arise in connection with claims. To support these responsibilities, DWC procured an Electronic Adjudication Management System (EAMS) to be designed, developed and implemented by Deloitte Consulting.  EAMS went “live” in August 2008.

In several critical areas, EAMS has not fulfilled the needs it was designed to meet and has created new problems for DWC internal users and other stakeholders.  The Needs Assessment Report addresses the following questions provided to the Commission on Health and Safety and Workers’ Compensation from the Assembly Insurance Committee Chairman Jose Solorio on February 7, 2011: (1) what are EAMS’ significant shortcomings? (2) can these shortcomings be corrected, and if so, at what future cost? and (3) are other changes in the work processes of the Division necessary to adapt to the limitations of EAMS?

CHSWC is charged with examining the health and safety and workers’ compensation systems in California and recommending administrative or legislative modifications to improve their operation. The Commission was established to conduct a continuing examination of the workers’ compensation system and of the state’s activities to prevent industrial injuries and occupational illnesses and to examine those programs in other states.

Information about the “Electronic Adjudication Management System (EAMS) Information Technology Needs Assessment Report” is available at http://www.dir.ca.gov/chswc. Other information about CHSWC is available at http://www.dir.ca.gov and by writing to the CHSWC, 1515 Clay Street, Room 901, Oakland, CA 94612, by calling (510) 622-3959, by faxing a request to (510) 622-3265, or by emailing chswc@dir.ca.gov.

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