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24-Hour Care and Integrated Benefits
The term 24-hour care refers to the integration of health care benefits and, possibly, disability benefits for both work-related and non-work-related claims, so that services are delivered by the same group of providers under a coordinated insurance package. An integrated 24-hour care benefits program offers the potential to improve efficiency in claims administration, reduce overuse of workers' compensation-based health services through care management, and reduce health care costs.
24-Hour Care Roundtable, Summary of December 7, 2006, CHSWC, April 27, 2007
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Report: Assessment of 24-hour care options for California, 2004 version