Commission on Health and Safety and Workers' Compensation

24-Hour Care and Integrated Benefits

The term 24-hour care refers to the integration of health care benefits and, possibly, disability benefits for both work-related and non-work-related claims, so that services are delivered by the same group of providers under a coordinated insurance package. An integrated 24-hour care benefits program offers the potential to improve efficiency in claims administration, reduce overuse of workers' compensation-based health services through care management, and reduce health care costs.

• Summary of Occupational and Non-Occupational Integrated Care Roundtables, December 2008 version version
• Integrating Group Health and Workers’ Compensation Medical Care Factsheet, 2008
• 24-Hour Care Roundtable, Summary of December 7, 2006, CHSWC, April 27, 2007 version version
• Report: Assessment of 24-hour care options for California, 2004 version
• Twenty-Four Hour Care version version - October 2003

January 2009